ARTIN’s AI Journey Through the Eyes of the Founder
How It All Began When AI Was Mostly Just Sci-Fi
When Jan Najvárek and Tomáš Ondráček co-founded ARTIN in 1998, AI was already part of their vision. But the reality of what it could achieve was still a distant goal. "We knew that AI would be a fundamental technology that would shape the world," Jan recalls. "But back then, neural networks were rudimentary, and computer power was nowhere near sufficient to achieve what we see today." Today, AI has become the beating heart of our company and its mission to bring advanced solutions to life for customers across a wide range of industries.
From an early fascination with building systems that "do the work for us," Jan’s journey has been all about taking AI from the conceptual stage to practical applications that solve real business problems. Now, with ARTIN Group's AI-based solutions touching everything from RPA software and autonomous vehicles to advanced chatbots, it's clear that his vision has materialized in ways that even the founding team couldn't have fully predicted.
“It’s All About Making My Life Easier With AI”
As Jan likes to joke, "I’m lazy, like every other IT Developer. I like things that work for me so that I have the time and space to use my time smarter." But beneath this self-deprecating statement lies a powerful philosophy—AI is a tool that helps humans do more by taking over mundane and complex tasks. This approach has been instrumental in our development of technologies that free people from repetitive tasks, allowing them to focus on more complex, rewarding activities.
For example, ARTIN has pioneered ScreenAI, which recognizes clickable elements on a screen to automate interactions that would otherwise require human input. "We taught computers to recognize buttons, fields, and screens years ago—even before Google came up with their solution," Jan points out. It’s innovations like these that help customers who are looking for ways to make their processes more efficient.
ARTIN Has Been Instrumental to Several Successful AI-Powered Solutions
Our AI expertise includes a range of services meant to help customers with real, practical solutions that positively impact their day-to-day work:
How We Deliver AI Strategy, Development and Implementation
We provide customers with tailored AI roadmaps, helping businesses align their goals with what AI realistically offers. The aim is to not only implement the technology but to ensure it's embedded in a way that makes sense for each unique customer. As Jan puts it, "AI is like a tractor—it's a tool to make your job easier. Of course, you could plow your field with a horse, but why not use the best technology at hand instead?"
Spin-Off Projects Driving Real-World Impact
We are dedicated to bringing practical innovation through our spin-off projects. They use AI to tackle specific, real-world problems. As Jan explains, "We actively support AI projects that emerge amongst Artinians. If we see long-term potential, we provide funding and let them develop independently as spin-off companies, allowing the dedicated team to fully focus on the project." Here are just some examples of our successful spin-offs that originated as internal projects:
- Roboauto develops autonomous technologies for vehicles ranging from cars to construction equipment. "AI helps ensure that autonomous vehicles operate safely in, for example, dangerous environments," Jan shares.
- AIVIRO uses ScreenAI to automate application workflows. This means machines click, type, and interact with software just like a human. This approach significantly boosts efficiency in environments that handle a lot of data.
- BoxOptima uses AI to determine the dimensions of items in shopping carts, ensuring only appropriate delivery methods are offered. Their technology helps e-commerce businesses optimize the usage of parcel lockers and improve delivery accuracy.
- Coworkers.ai creates smart chatbots and voicebots that handle customer support, make cold calls, and collect overdue payments. These are often repetitive and time-consuming tasks that people don't enjoy doing, so the bots take over to make the process easier and more efficient.
LLM (Large Language Model) Integration
Jan speaks enthusiastically about our use of Large Language Models: "We've always tried to bring something new, especially when it comes to applying modern technologies in the real-world business environment."
Our R&D team is currently working on a project to create self-learning AI agents. Jan describes it as "an iterative, self-learning AI agent that uses Large Language Models but goes further by learning from its own actions in real-world situations.” In other words, such agent adapts and evolves autonomously. It’s an enormous step ahead in comparison to today’s AI capabilities where chatbots need to be taught and fed data.
How to Make Sure AI Will Work for You
When working with clients, our team often encounters certain misconceptions about AI—like the idea that it delivers flawless results immediately, or that a fixed time and cost estimate is always feasible. Jan emphasizes the importance of managing each other's expectations from the get-go: "AI projects often require a longer discovery phase, sometimes up to 50% of the project time. Why? Because we need to understand the customer’s needs thoroughly to be able to help them reach their goals in the best possible way with minimal costs," Jan explains
As well as all our services, the core of our AI offering lies in its customer-centric approach. “We provide a comprehensive range of AI services—from assessing your data readiness and proof-of-concept development to educating and training your employees to ongoing AI ethics guidance.”
Our customers have benefited from tailored AI models that uniquely address their needs, whether it’s predictive analytics, fraud detection, or enhanced customer engagement.
It's Good to Have a Partner on Your AI Journey
AI is sometimes perceived as a complex, futuristic tool that only tech giants can harness. But our approach is different. For over 25 years, we have been helping customers across industries successfully navigate the "minefield" of AI—as Jan says, "so that they avoid mines completely or step on as few as possible." Our AI-driven journey has been about making a real difference in daily operations, improving efficiency, and providing businesses with the tools they need to stay competitive and grow.
For us, it has been always super important to not only understand the technology but find out how to make it work for our customers. Whether it's optimizing logistics, automating routine tasks, or building intelligent, self-learning systems, our AI solutions are designed with one goal in mind: to make life easier and smarter, bringing success to our clients.
Ready to discover what our AI solutions will do for your business? Connect with our experts today and take the first step towards transforming your processes and achieving your goals.